Shipping Policy

• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

• We offer one standard shipping method, which is completely free for our valued customers. Our standard shipping option delivers your order within 5-15 days, though delivery times may vary depending on the specific product and destination. Please note that while we make every effort to expedite the shipping process, unforeseen factors may occasionally extend delivery times. We appreciate your patience and understanding as we work to get your order to you as quickly as possible.
• At Tech-Haus, we prioritise affordability and reliability, ensuring that your shopping experience is both cost-effective and enjoyable. If you have any questions about our shipping method or would like more information about a specific product's delivery time, please don't hesitate to reach out to our customer support team. We are here to assist you every step of the way.

• Great news! At Tech-Haus, we offer free shipping for all orders. You can enjoy our shipping services without any additional costs. We believe in providing our customers with an affordable and convenient shopping experience, and that includes covering the shipping expenses.
• When you place an order with us, there will be no shipping fees added to your purchase. You can shop with confidence, knowing that the price you see for your items is the total cost you'll pay.
• This commitment to free shipping is just one way we strive to make your shopping experience enjoyable and budget-friendly. Feel free to explore our wide range of products and place your order knowing that shipping is on us.

• We proudly offer worldwide shipping, delivering our products to customers all over the globe. However, please keep in mind that shipping availability may vary depending on the specific product. While we strive to accommodate as many destinations as possible, there may be some exceptions based on product restrictions or local regulations.
• We encourage you to explore our extensive product catalogue, and during the checkout process, you will be informed of the shipping options available for your selected items. If you encounter any questions or concerns about shipping to your location for a particular product, please do not hesitate to contact our customer support team. We are here to assist you and provide you with the most accurate and up-to-date information.

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
• You can track the progress of your shipment by visiting the provided tracking link.

• Delivery times vary depending on your location and external factors (e.g., customs clearance for international shipments).
• While we make every effort to meet estimated delivery times, please understand that these are approximate and not guaranteed. Delays may occur due to unforeseen circumstances.

• For international orders, we're delighted to share that Tech-Haus will cover the cost of customs duties, taxes, and fees upon the arrival of your shipment in your country. You can shop with confidence, knowing that these additional charges are not your responsibility and are fully covered by us.
• We understand that navigating customs regulations and import duties can be complex, so we've taken the extra step to make your international shopping experience hassle-free. There will be no surprise fees or hidden costs when your order arrives.
• Should you have any questions or require further information about customs-related matters, please feel free to reach out to our customer support team. We're here to assist you and ensure your international shopping experience with Tech-Haus is as smooth as possible.

• In the rare event that your order is lost or arrives damaged, please contact our customer support team within 30 days of the purchase date.
• We will work with you to resolve the issue and, if necessary, file a claim with the shipping carrier.

• For information on returns and refunds, please refer to our https://www.tech-haus.co.uk/pages/refund-policy